If for example the Virgin Media gear ever requires a tune-up don’t worry, we’ll sort it at no additional cost. This does exclude abuse and mistreatment, so do not make use of your V6 package being a coaster!
Simply Simply Simply Click and Collect
Simply Simply Click and Collect your QuickStart self-install pack 100% free, from your nearest CollectPlus store. Get going very quickly once you self-install with this QuickStart pack.
It’s available if for example the home’s been connected to your community anytime within the last few 36 months.
Residence delivery
You could have your QuickStart pack that is self-install right to your home for ?5. We’ll deliver everything you need to get put up in your time that is own. This choice can be acquired if the home’s been connected to the community anytime within the last 36 months.
Engineer check out
Certainly one of our designers can come and install your gear for you personally. You ought to be in a position to book a trip within week or two of the purchase and you may opt for a early morning or afternoon visit.
Ahead of the visit determine where you would like your gear and invite 2-3 hours for the installation. Somebody over 18 yrs. Old has to be present as soon as we install and we’ll offer you a demo that is full of to make use of your kit before we leave.
After you have a confirmed install date, speak to your present supplier and inform them you’re leaving. To attenuate the possibility of being without internet, arrange to just be disconnected after your Virgin Media connection starts. You need to be in a position to maintain your present contact number too, simply enter your details at checkout and we’ll perform some sleep. We’ll also send most of the information you may need regarding your agreement, billing, etc by e-mail, in order to maximize Virgin Media from the off.
Designed for new clients and current cable clients going for a brand new solution. Give us a call within fourteen days of activation and we’ll reimbursement the month’s that is first and setup fees. You will simply be charged for deals (such as for example phone phone calls, texts, acquisitions and improvements) you made after activation. Your statutory rights aren’t impacted.
After a little more?
Broadband & Mobile
Television, phone and broadband packages
Have more done online, faster
At Virgin Media we use DOCSIS ® 3 technology and a thicker that is unique cable that operates from the case to your home and keeps the rate no matter what the distance.
This implies you may get the most from our awesome downstream that is fast no matter what far you might be from our case and much more individuals when you look at the home can share the bond to complete every thing they love. Ideal for families that do more, watch more, and now have more enjoyable.
Our quickest speeds that are widely available seven times* faster than BT and Sky.
Television, broadband & phone
From ?33 per month
Broadband & phone
From ?28 per month
Broadband & television
Take a look at our deal
Cellphone & SIM deals
Have a look at our latest provides
Television, broadband & phone
From ?33 per month
Broadband & phone
From ?28 per month
Broadband & television
Consider our deal
Cellphone & SIM discounts
Take a look at our latest provides
Could i keep my telephone that is existing quantity? May I keep my telephone that is existing quantity?
May I keep my existing phone quantity? May I keep my telephone that is existing quantity?
Yes, we’ll even make contact with your present landline provider to result in the switch because smooth as you can.
Ideally every thing goes efficiently, but whenever we can’t switch you over regarding the day we’ve told you, you might be eligible for payment if it’s delayed beyond one day time.
For more information please see our Automatic Compensation Scheme.
To be eligible for settlement, there are many criteria you’ll need certainly to fulfill:
• You’ll need to inform us within 30 times as soon as you’ve switched effectively
• You’ll need to be switching to Virgin Media from another provider
• You’re perhaps perhaps perhaps not to blame for the wait within the switch
• Your provider that is current has unduly delayed the switch
If these requirements are met, we’ll:
• Pay you as a credit that is one-off
• Aim to cover effective claims within two days that are working
You’ll get yourself a credit on your own next bill. We’ll work out of the quantity if you take your month-to-month airtime plan are priced at, dividing it because of PinaLove dating site the amount of times in per month then multiplying because of the range times the switch is delayed. (minimal credit is ?3. )